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Privacy Policy

Effective Date: August 1, 2025

Last Updated: August 1, 2025

GDPR Compliant

1. Introduction

Hundred Solutions AS ("we," "our," or "us") operates the dversi platform, an AI-powered business automation service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We are committed to protecting your privacy and ensuring transparency about our data practices. This policy complies with the General Data Protection Regulation (GDPR) and Norwegian data protection laws.

2. Data Controller Information

  • Company: Hundred Solutions AS
  • Address: Kringkollen 23C, 0690 Oslo, Norway
  • Contact Person: Rishi Raj Manglesh
  • Email: privacy@hundredsolutions.com
  • Phone: +47 4808 6682

3. Information We Collect

3.1 Personal Information

  • Account Information: Name, email address, organization details
  • Authentication Data: Login credentials managed by Clerk
  • Profile Information: Job title, company information, preferences
  • Communication Data: Messages, support requests, feedback

3.2 Usage Information

  • Conversation Data: AI interactions, prompts, responses
  • Workflow Data: Automation configurations, execution logs
  • Integration Data: Connected services, API usage
  • Technical Data: IP addresses, browser information, device data

4. How We Use Your Information

4.1 Legal Basis for Processing

  • Contract Performance: Providing dversi services
  • Legitimate Interest: Service improvement, security, analytics
  • Consent: Marketing communications (where applicable)
  • Legal Obligation: Compliance with Norwegian and EU laws

4.2 Purposes of Processing

  • Providing AI automation services
  • Managing user accounts and authentication
  • Processing conversations and generating responses
  • Maintaining service security and preventing fraud
  • Improving our services through analytics
  • Providing customer support
  • Complying with legal obligations

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

  • Clerk: Authentication and user management
  • Anthropic: AI processing services
  • AWS: Cloud infrastructure and hosting
  • Integration Partners: Tripletex, Odoo, Microsoft 365 (as configured)

5.2 Data Transfer Safeguards

When transferring data outside the EEA, we use Standard Contractual Clauses (SCCs) and ensure adequate protection measures are in place.

6. Your Rights Under GDPR

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, contact us at privacy@hundredsolutions.com. We will respond within 30 days.

7. Data Retention

  • Account Data: Retained while account is active
  • Conversation Data: Retained for service provision, can be deleted on request
  • Audit Logs: Retained for 3 years for security and compliance
  • Deleted Data: Permanently removed within 30 days of deletion request

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection
  • Incident response procedures

9. Cookies and Tracking

We use essential cookies for authentication and service functionality. We do not use tracking cookies for advertising purposes. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the service. Continued use of dversi after changes constitutes acceptance of the updated policy.

11. Contact Information

For questions about this Privacy Policy or our data practices, contact us:

  • Data Protection Officer: Rishi Raj Manglesh
  • Email: privacy@hundredsolutions.com
  • Phone: +47 4808 6682
  • Address: Kringkollen 23C, 0690 Oslo, Norway

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe we have not handled your personal data appropriately.